Policy

Privacy Policy

Last updated: August 2026

Melting Minds ("we," "us," "our") respects your privacy. This policy explains what information we collect through meltingminds.in, how we use it, and the choices you have.

Information We Collect

• Contact details you give us directly — name, email address, phone number, shipping address
• Order information — what you bought, sizes, order value, order history
• Payment information — handled entirely by Razorpay, our payment processor. We never see or store your card, UPI, or bank details on our servers
• Basic usage data — pages visited, general location (city/country level), device/browser type, collected automatically for analytics if enabled

How We Use Your Information

• To process and fulfil your order, and keep you updated on its status
• To respond to your questions and provide customer support
• To send early-access and drop notifications, only if you've opted in via our signup form — you can unsubscribe at any time
• To understand how people use our site, so we can improve it

Who We Share It With

We don't sell your personal information. We share only what's necessary with:

• Razorpay, to process payments securely
• Our shipping/courier partners, to deliver your order
• Our email service provider (if you've opted into early access updates), to send you those emails

Each of these partners is only given the information they need to do their specific job.

Cookies

We use basic cookies to keep the site functioning properly (like remembering what's in your cart) and, where enabled, analytics cookies to understand site traffic. You can control cookies through your browser settings.

Data Security

We take reasonable technical and organisational measures to protect your information. Payment details are never stored on our end — that's handled by Razorpay's PCI-DSS compliant infrastructure.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing hello@meltingminds.in. We'll respond within a reasonable timeframe.

Children's Privacy

Melting Minds is not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we'll remove it.

Changes to This Policy

We may update this policy as Melting Minds grows. We'll update the "last updated" date above whenever we do — please check back periodically.

Contact Us

Questions about this policy or your data? Email hello@meltingminds.in.